
Southeastern Surveying and Mapping
Introduction
SSMC experienced a significant marketing department transition when their marketing manager departed. She had been in the process of cleaning up team processes and managing a difficult internal dynamic. Before leaving, she introduced SSMC to FortisOBM to provide ongoing CMC-level support.
Engagement Overview
FortisOBM came in as a strategic partner, not primarily to manage tasks, but to provide professional development, build systems, and coach the team through an organizational transformation:
Led strategic planning and team building sessions
Implemented SWOT analysis training, proposal templates, and InDesign training
Developed onboarding standards and marketing role expectations (30-day, 60-day, year-mark benchmarks)
Coached team on delegation, time management, and professional communication
Helped team work more effectively with a historically challenging colleague
Facilitated the promotion of a standout marketing coordinator
Outcome: SSMC's marketing team now has defined processes, SOPs, and a baseline for what a marketer at SSMC should know and do. The department is prepared to grow and manage workload independently.
Client Testimonials
"Melinda is very organized and has successfully led our team through a transition in leadership. Her industry knowledge has allowed us to streamline our deliverable process and increased our win rate."
— Scott Fink, Business Development Manager
"FortisOBM has helped our team refine our internal presence so we continue to gain the respect of our internal partners. Melinda is a strong voice in this industry with many years of experience. She is a trusted voice for our team."
— Liz Roark, Regional Marketing Manager
"FortisOBM has been providing assistance and another perspective on proposal writing processing and approaches. We value her insight!"
— Heather Krick, Marketing Professional
How FortisOBM Supported SSMC
Team Building & Coaching
Strategic Planning
Brand Development
Proposal Template Development
Department SOPs & Knowledge Base
Social Media Strategy